Start with the Workflow, Not the AI
The important question isn’t what AI can do. It’s where it removes friction. Peter Hummel on why the strongest AI opportunities start with mapping the workflow, not the technology.
The important question isn’t what AI can do. It’s where it removes friction. Peter Hummel on why the strongest AI opportunities start with mapping the workflow, not the technology.
AI can generate 20 journey maps in a minute, but someone still decides which matters. Aspen Snow on the UX researcher’s shift from conducting research to orchestrating understanding.
The rulebook on controlled substances keeps widening, and the supply chain keeps shifting. The success of teams responsible for compliance and shipping lies in exchange and prevention.