Start with the Workflow, Not the AI
The important question isn’t what AI can do. It’s where it removes friction. Peter Hummel on why the strongest AI opportunities start with mapping the workflow, not the technology.
The Blind Spots of Explainable AI
Once anyone can spin up an AI agent, the challenge isn’t explaining how AI decides, it’s designing what role it plays. Stijn Janssen proposes a new discipline: Actor Experience.