Start with the Workflow, Not the AI
The important question isn’t what AI can do. It’s where it removes friction. Peter Hummel on why the strongest AI opportunities start with mapping the workflow, not the technology.
The Blind Spots of Explainable AI
Once anyone can spin up an AI agent, the challenge isn’t explaining how AI decides, it’s designing what role it plays. Stijn Janssen proposes a new discipline: Actor Experience.
UX in Life Sciences: What’s Actually Different — and Why It Matters
In life sciences, the product isn’t the software, it’s the therapy. This opening UXLS article explores why that makes UX fundamentally different and strategic.
From Projects to Products: Why UX in Life Sciences Needs a Mindset Shift
Brought in late, forgotten after launch. That’s the project mindset. This article shows how a product mindset involves UX earlier, measures its value, and keeps it embedded.
Beyond Silos: The Power of Communities of Practice in Pharma
Fragmented organizations leave UX potential untapped and practitioners isolated. Read how Communities of Practice thrive, what derails them, and how to start one.
Digital Accessibility Starter Guide
Pistoia Alliance Bridges the Gap Between User Experience and Digital Transformation with New Set of Heuristics
The Pistoia Alliance launches user experience maturity model for life sciences
Agile UX: Designing Together
Inspirational 2019 UX Conference for the Life Sciences
